At Genesis of Freehold, we offer a unique approach to our customers. From the moment you walk through our doors, you'll notice a difference in the way we treat our customers. We have a simple policy- we work for you. We aim to provide nothing but the best of service, care, and of course-pricing! Take a look below to learn a little more about how we work for you.
A Warm Hello: When you walk through our doors, we greet you like an old friend. With a warm handshake and cheery hello, you'll quickly feel at home here.Understanding Your Needs: Every Genesis vehicle is an incredible vehicle but not every Genesis will match your needs and desires. We like to ensure we understand exactly what you're looking for in your next Genesis.
Amenities: Our sales and service departments both reside in a state of the art facility with factory trained technicians and certified client advisors. We offer our guests complimentary wi-fi and refreshments while waiting for their car in our comfortable waiting lounge.
Product Presentation: From your very first glimpse to the day you drive it home, we will ensure that each and every feature of your Genesis is completely explained to you. We want you to know all the tips and secrets to making the most out of your driver experience. After you take delivery of the car, you'll be enrolled in Genesis' complimentary program for Genesis Owners which includes the intelligent assistant, an app designed to save you time while providing a high level of convenience. From the app, you'll be able to search Point of Interests and send the destination to your Genesis' navigation, see a complete monthly vehicle report- keeping you up to date on your vehicle's status, and utilize several remote key features including door lock status, climate control, and checking your engine.
When you purchase a Genesis, you'll be able to take advantage of several other features including Genesis Service Valet. This service is complimentary for 3 years or 36,000 miles. We'll be able to perform a remote diagnostic check, pick up your vehicle, send a Courtesy Replacement, and even return your Genesis when it's ready. What's more? Genesis include complimentary scheduled maintenance for 3 years/36,000 miles which includes complimentary oil changes. Through your Genesis, you'll be connected to Connected Services which will offer an array of safety, guidance, and remote features including Enhanced Roadside Assistance, and Destination Search. Genesis also includes 3 years of complimentary SiriusXM All Access plus Traffic and Travel Link, 24/7 enhanced roadside assistance, and complimentary multimedia and navigation updates. They will be available annually with your vehicle's routine maintenance service.
Test Drive: When you test drive with Genesis of Freehold, you can test drive on your own terms. Stop on in or call ahead to schedule your test drive with one of our product specialists. We offer no pressure test drives to all of our clients. Before negotiating, let us ensure that you've found the Genesis that perfectly matches your needs and lifestyle.
Follow-up: When you first walk in to our store, you may find yourself feeling like an old friend but, when you leave our center, you'll feel like family. We know that these cars come with a plethora of fantastic technology which is why we will want to ensure that all of your questions are answered. From our product specialists to our General Manager, Brian, the entire team at Genesis of Freehold is here to help!
Whether you're just beginning to take a look at what Genesis has to offer or you're a long time Genesis owner, stop by Genesis of Freehold for world-class customer service, first rate amenities, and a relationship to last a lifetime.